Once you have a thickness, a few material names or a colour in mind and a kitchen plan, you are ready to request a quotation. If you send those details through to email@example.com. Our office staff aim to get a price back within 1-3 hours, but always within 24 hours. If you are unsure of what stone you are wanting to go for, we are very happy to send samples to you and pictures of completed works if needed. If you can make it up to our showroom, you are very welcome to come and see the full range of samples we have here and take a look at our factory and the work that we do.
Once we return your quote and you are happy to accept, you can book your template up to 6 months in advance, up until about 4-5 days beforehand. We usually have a slot within 48 hours, but please be advised it is best to book it in as early as possible as your date may not be available. We do not require a deposit this. We template to insure millimeter accuracy.
When we template, please use our “worktop preparation checklist” to make sure everything is ready for us. I will send this to you once you have accepted our quotation and are happy to proceed. Once we have templated, your kitchen cannot change; any cabinets that move and then move back will throw off our measurements and your final product will not fit correctly. Any changes made after template will require another template to be made so there are no discrepancies in our process. An additional template appointment would incur an additional charge.
We will usually return and fit your worktop 7 working days after your template. In December this extends to 7-14 days. It is imperative that someone of sound knowledge of your worktop requirements are on site on your template and fit appointments, in case our staff have any specific questions that need answering.